Radley is giving a kidney to one of her customers.
"I have two," Radley said. "It's not vital. I have a spare. Just giving one of my spare parts."
The man lucky enough to have met Radley West is 33-year-old Ryan Brooke. West and her husband and business partner Andrew got to know Brooke late last year. They knew he was on dialysis and could see he was struggling.
"Sooner or later you're not going to have a way to stick, so you can do dialysis and eventually the person will die if their kidneys don't work," Andrew said.
"I guess my thought process was, if I have to go through a little discomfort in the procedure and recovery in order to improve his quality of life in the long term, that is what's important," Radley said.
Both of the Wests began exploring the concept of living organ donation. It turned out only Radley would be a match for Brooke.
Read more: http://www.wistv.com/story/18388946/good-customer-service-business-owner-offers-kidney-to-client
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